Ivanti Neurons Workspace

Deliver a Shift-Left Approach So First-Line Analysts Can Provide a Better User Experience

The Tools You Need

Learn how to empower your team to deliver exceptional experiences.
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Proactive Outcomes

See how to speed up resolutions and reduce escalations.
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Deliver Great Support

Learn more about Ivanti Neurons Hyper-Automation in this exclusive interview.
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Ivanti Neurons Workspace

A 360-Degree View for First-Line Analysts

Ivanti Neurons Workspace provides a 360-degree view of devices, aggregated inventory, real-time data, and actions to provide a shift-left approach, allowing first-line analysts to resolve issues previously escalated to specialists. Cut the complexity, long wait times, and high costs associated with most escalations, and deliver faster resolutions to your end users without disrupting their activities.

Deliver Faster Resolutions Without Disrupting Your Customers

Empower your service desk team to quickly resolve many more incidents on the first call and keep your customers more productive.

Accurate Insight

Service desk teams can now use powerful diagnostic and remediation capabilities with confidence.

Speed

Analysts take effective actions immediately with automated tasks and actions.

Optimise Cost

Cut through the complexity and high costs associated with most escalations.