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Getting to The Value Point of ITSM Attainment

31 August 2016
Every organization goes through a process of improving their operation. Despite this, ITSM initiatives struggle to get to the level of organizational effectiveness they promise. Why do so many ITSM projects fail to deliver on the value they know could be achieved? Join us for a one-hour informative webinar, where we walk through the levels of organizational capability required to achieve effective results. Learn the building blocks required to create institutional processes and a culture of shared learning and accountability that is needed to deliver optimized ITSM.
Matt Hooper
ITSM Evangelist