Analyst Report

Modern ITAM in the Modern Workplace

Thriving in the modern workplace means modernising your organisation’s approach to asset management.

Today, we all depend on IT much more. That means your IT team has a unique opportunity to extend their impact on business operations. What does this mean to ITAM? Has its position changed? EMA asked 250 global IT leaders about their views on the modern ITAM and how it influences ITSM operations, auditing practices and employee experiences.

In this research eBook, you will learn:

  • The correlation between IT service quality and a great digital employee experience.
  • IT’s growing role as a critical enabler of business operations.
  • The top challenges ITAM teams face.
  • What ITAM use cases are the most impactful for your organisation.

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