Ivanti Blog: Ivanti News

Your Innovators Hub, Built Around You

Tue, 25 Aug 2026 12:00:08 Z

Earlier this year, we introduced Ivanti Innovators Hub to bring together support, knowledge and community into a more unified experience.

That launch established a strong foundation for a more effortless and predictable experience. Now, we're building on it with new enhancements designed to make the Hub more personalised, connected and relevant, with integrated learning opportunities, stronger community engagement and more tailored experiences.

A more personalised experience

The latest enhancements make Innovators Hub more relevant to your organisation, your products and your interests.

Content, support resources, communications, and opportunities are now surfaced in ways that help you spend less time searching and more time discovering what matters most.

Product tiles on the homepage make it easier to access the Ivanti solutions relevant to your organisation, while personalised content and updates help surface the information that matters most to you.

Whether you're looking for product information, exploring learning opportunities, engaging with peers, or staying current on important updates, Innovators Hub is designed to help you find value faster.

You'll also see helpful in-app guidance throughout the experience, making it easier to discover features, resources, and opportunities available within the Hub.

More ways to connect and stay informed

Innovators Hub also makes it easier to engage with the broader Ivanti community and stay current on the information that matters to you.

The latest enhancements bring together:

Community engagement, with opportunities to connect with peers and Ivanti experts
Events and learning, with relevant opportunities integrated into the Hub experience
Product communications, with updates and announcements available through a more centralised experience
In-app guidance, designed to highlight key features and help you get more from the Hub

Together, these enhancements create a more connected experience that helps you stay informed, discover new opportunities and get more value from your Ivanti solutions.

Built with your feedback

Customer and partner feedback continues to shape the Innovators Hub. You asked for a more relevant experience, stronger community connections and easier access to the resources that matter to you.

These enhancements are another step toward that goal, but they are not the last. We’ll continue improving Innovators Hub to deliver an experience that is more personalised, connected, effortless and predictable.

We want to keep hearing from you. When you visit Innovators Hub, use the feedback form on the homepage to share your experience and suggest future improvements. Your input will help inform how the Hub continues to evolve.

If you haven’t visited recently, take another look and explore what’s new.

Explore Ivanti Innovators Hub

Your community. Your way.

Your New Hub for Success Is Here: Explore Innovators Hub Today

Fri, 06 Feb 2026 05:00:03 Z

Today marks an important milestone in our journey to make your Ivanti support experience effortless, intuitive and all in one place: Ivanti Innovators Hub is now live! This isn’t just a refresh; it’s a major step forward — delivering a smarter, unified destination where support, resources and community meet your needs, your way.

One destination, everything you need

With this launch, the Ivanti Success Portal and the Ivanti Community are now consolidated into the new Ivanti Innovators Hub. No more switching between sites. Now, all your resources, case management tools and knowledge content are unified within one streamlined experience at hub.ivanti.com. You’ll have full access to the user and account management, resource libraries and case submission capabilities you’ve relied on. User registration and login will remain at success.ivanti.com.

Smarter support with the Innovators Hub chatbot

We’re pleased to bring you a streamlined chatbot experience within the Innovators Hub. When you need help, the chatbot will first prompt you to select a product and describe your question or issue. It then searches our forums, knowledge articles and technical documentation to generate a relevant answer — helping you find a solution instantly, right within the chat.

If the suggested answer solves your problem, you can simply move on — no need to create a support case. If not, the chatbot gives you the option to ask another question or continue to case creation. If you proceed, the chatbot automatically carries over the details you’ve provided (like product and query) into the case form, so you only need to fill in the remaining required fields before submitting.

This workflow helps ensure every user gets fast, self-service support when possible, while still making it simple to escalate unresolved issues to our team. The chatbot is prompt-based and guides you step-by-step, so you can resolve issues quickly and spend less time searching for answers.

A modern home and a fresh start

With this launch, you’ll also notice we’ve refreshed our web address: visit hub.ivanti.com (instead of forums.ivanti.com). This reflects the new, unified vision for Ivanti support, community and knowledge —clearly signalling that a new, modern experience awaits you.

What’s next

Looking ahead to March, we’re preparing to further enhance your Innovators Hub experience. Expect new features focused on personalization, engagement, and intuitive tools — all designed with your feedback in mind to make every support interaction effortless and simple.

Thank you for your partnership and advocacy as we launch this new chapter. The goal of the Ivanti Innovators Hub is simple: to give you one trusted home for support, learning and community — because your success is our mission. I encourage you to explore the new Hub today and share your feedback as we continue to build together.

Introducing Your New Hub for Success

Fri, 12 Dec 2025 17:00:01 Z

At Ivanti, we know that your success relies not just on having the right products, but on having simple, seamless support and a connected community all in one place. We’ve listened to your feedback about navigating separate platforms for our support portal and community experience. That’s why, today, I’m excited to announce Ivanti Innovators Hub — your new hub for success.

Innovators Hub will replace the current Ivanti Community and Support portal, combining them into a single destination designed around you. No more jumping between sites. With this new launch, everything you need — from product forums and knowledge articles, to support cases, exclusive events and connecting with peers — will be together in one dynamic platform tailored to your needs.

With Innovators Hub, you’ll experience a streamlined interface, personalised resources, and an easily accessible chatbot to help guide your queries. I’m especially excited to share that in Phase 1, our new chatbot doesn’t just answer questions — it also makes creating a support case faster and easier. If you can’t find a helpful answer through chat, the chatbot will offer to help you create a case. It automatically carries over your product and initial query details into the case form, so all you need to do is fill in a few final fields and submit. Alongside direct connections to peers and Ivanti experts, this makes Innovators Hub a space designed to help you connect, collaborate, and resolve issues with less friction — anytime, anywhere.

In January we’ll “open the doors” with the launch of Phase 1, bringing together your most important support and community tools in one place. In March, even more features and engagement opportunities will follow in Phase 2, continuing our journey to empower your success.

We’ll be sharing more information, resources and guidance as we reach each launch milestone. Stay tuned and thank you for partnering with us and inspiring this transformation. Innovators Hub is your new home for support, knowledge and community — purpose-built so you can achieve more, your way.

Delivering on Our Commitment to Empower Customers with Future-Proof Solutions

Wed, 07 May 2025 13:00:03 Z

As I reflect on the tremendous progress our company has made since I joined three years ago, I want to take a moment to thank our customers for their continued trust and say how honoured and grateful I am to lead this incredible team.

Ivanti’s commitment to providing our customers with seamless, innovative, and secure solutions is unwavering. Our goal is to exceed industry standards, and we understood from the start that meaningful advancements do not happen overnight. I would like to share some of our recent updates with you today.

Financial Flexibility Enables Continued Progress and Innovation

Last week, Ivanti announced a pivotal transaction that provides us with an additional $350 million in capital and extends our current debt obligations until 2029. As we sat down with our investors to outline our journey toward a SaaS-focused model, their responses underscored their collective confidence in our progress and the long-term prospects for our business. Our newly optimised capital structure affords Ivanti financial flexibility as we continue our transformation and accelerate innovation to meet the evolving needs of our customers.

Industry-Defining Product Security Aligned with Secure by Design Principles

Over the past year, we have shared the many ways we have doubled down on our Secure by Design commitments, taking steps to secure our products, and backing these actions with substantial investments and increases in our security team resources. It was critical for us that our pledge be more than just lip service; we were committing to actively and consistently taking steps to incorporate Secure by Design principles into every stage of our product development and decision-making processes.

Our transition to a SaaS model marks another crucial step in delivering future-proof solutions to our customers. Cloud solutions are inherently more secure, and we have made meaningful efforts to remove any roadblocks–whether financial, contractual, or functionality-driven–to support customer migration to the most up-to-date offerings via a disciplined installed base management programme. Over the last 2.5 years, we have successfully migrated thousands of customers from on-prem to Ivanti Neurons solutions, with most new customers adopting our advanced, cloud-based offerings.

As part of our goal to ease the burden of security management for customers, we’ve made significant investments to automatically, and proactively counter current and future threats in our Ivanti Neurons cloud-based platform. As one example, we are rolling out important enhancements in our Neurons for Secure Access (nSA), which enable any Connect Secure edge appliance connected to nSA to be automatically patched by Ivanti in the event of a vulnerability. This technology aligns with our Secure by Design pledge and represents an important path forward for the industry in proactive security management.

Additionally, in April we announced Ring Deployment, an important innovation in Ivanti Neurons for Patch Management. An increasing number of N-Day compromises result from delays in patching, as IT teams manage a seemingly relentless stream of releases. Ring Deployment allows devices to be strategically organised based on specific needs or risk levels, enabling a controlled and prioritised patch rollout with minimal disruption to production systems. This reduces IT team strain, streamlines patch management, and fortifies customers’ environments.

Strength in Transparency and Proactive Vulnerability Management

Finally, I want to take a moment to touch on a topic that seems to get a lot of attention in the media.

At Ivanti, we view transparency as fundamental to customer trust and security. Our philosophy is simple: discovering and communicating vulnerabilities, and sharing that information with defenders, is not an indication of weakness; rather it is evidence of rigorous scrutiny and a proactive vulnerability management programme. By aggressively seeking to identify and address vulnerabilities, our aim is to get ahead of threat actors and ensure our customers can take the steps needed to protect themselves.

At Ivanti, we will always advocate for transparency in CVE disclosures, both for our own products, and across the industry. It is our belief that vulnerabilities that go unnoticed and unaddressed may keep companies out of the headlines, but it also means their customers do not have the insights needed to fully understand and protect against risks. To this end, we also engage deeply with the security community, maintain long-term partnerships with leading security experts, and actively collaborate with government agencies. We work with our partners to share intelligence with defenders that goes above and beyond standard disclosure practices. This helps prevent threat actors from replicating new attack patterns or threat vectors against others in the market, and we firmly believe this is a practice that everyone in the security and software industries should adhere to.

Looking Ahead

Ivanti is proud to be our customers’ trusted partner in IT management and security.

As we look forward, our comprehensive security strategy will continue to be anchored in customer-centricity, enabling our customers to thrive and focus on what they do best.

To all our customers — thank you for trusting us to be your partner in this journey. Together, we will continue to navigate the complexities of today’s threat landscape and build a secure and innovative future.

Warm regards,

Dennis Kozak
CEO, Ivanti

An Update on Ivanti's Ongoing Commitment to Enhanced Product Security

Tue, 11 Feb 2025 13:00:01 Z

In April 2024 the Ivanti CEO issued an open letter on our commitment to product security. We are very proud of the progress we have made, but as we all know, Security is a journey of continuous improvement. Ivanti is committed to this journey and to protecting our customers as the threat landscape continues to evolve.

Similar to other companies that develop network security and edge products, our edge products have been targeted and exploited by sophisticated threat actor attacks. While these products are not the ultimate target, they are increasingly the route that well-resourced nation state groups are focusing their effort on to attempt espionage campaigns against extremely high-value organisations.

Our response to any incident is to learn from it, invest in improving our products, and ultimately make it harder for our products to be abused by sophisticated adversaries.

A final, important point: we all continue to reap value from important security industry partnerships. By collaborating closely with government and security industry partners we are stronger and more secure together. We thank our collaborators and look forward to redoubling our efforts in the future.

Bolstering Product Security and Embracing Secure by Design Frameworks

Specialised Security Resources: the Ivanti Security team is comprised of highly skilled security specialists who support Ivanti’s overall security, and a dedicated Product Security Team focused on the security of our solutions. The size of this team has increased more than 8X over the past few years, along with meaningful elevation in threat expertise.
Leading Third-Party Partnerships and Tooling: we have expanded engagements with leading security and threat intelligence experts and utilise industry leading static and dynamic code analysis tooling during the development process to validate the security of our solutions and ensure Ivanti developers adhere to secure coding practices.
Secure by Design Alignment: our development process includes robust security protocols throughout the product lifecycle, including rigorous threat modelling, vulnerability assessment, and security measures specifically to improve our solutions’ resilience against current and emerging threats – additional details can be found on our website.
Product Security Optimization: we have invested significant resources in our Ivanti Neurons cloud platform to alleviate the burden of security for our customers, including automated security updates, MFA enabled out of the box, and unified role-based access control (RBAC) system.
Network Security Group Enhancements: we have evolved the Network Security Group, which is responsible for developing Ivanti Connect Secure, in both focus, size and product leadership. As of October, this group is led by Michael Riemer – an industry veteran and cybersecurity expert with deep knowledge on this product line. Under Michael’s leadership we have increased internal engineering resources and engaged additional specialised contracted resources, which are in high demand across the network security industry.
Prioritising Product Security Enhancements for Ivanti Connect Secure (ICS): we have prioritised product security enhancements for ICS. This includes our new 25.x version that upgrades to Oracle Linux OS to be completed in 2H 2025. We have also made other significant security enhancements in our Network Security products such as Secure Boot with TPM key management, Non-Root Privilege Access Control, a modernised web service, and WAF component.
Enhancements to the Integrity Checker Tool (ICT): the ICT has been an effective tool at identifying threat actor efforts since its introduction in 2021 and is a prime example of Ivanti’s commitment to proactive security for our solutions. This tool has aided in our forensic efforts and in the case of the vulnerability disclosed on January 8, alerted our customer to threat actor activity on the same day it occurred. This allowed us to respond swiftly and develop a fix for the issue.

Elevating our Vulnerability Management Programme

Vulnerability Identification: we have enhanced internal scanning, manual exploitation and testing capabilities, increased collaboration and information sharing with the security ecosystem, and further enhanced our responsible disclosure process, including becoming a CVE Numbering Authority. While this creates a natural and intended increase in vulnerability disclosure (and consequently, media coverage), it is not indicative of increased risk; on the contrary, it demonstrates our commitment to transparency and going above and beyond industry standards.

Providing Enhanced Support for Secure Product Deployments in the Field

Platform Upgrades: we are working with customers to accelerate customer migration from End-of-Life solutions, including eliminating barriers—be they contractual, technical, or financial—that slow adoption of our most advanced and secure solutions. Together with our customers, we are making significant strides towards achieving full migration to our latest solutions.
On-Prem Security Support: for customers that require on-prem solutions, we have systematically improved our product documentation and are providing best practices to equip them with the tools and knowledge necessary to navigate and mitigate security challenges within their unique operational environments.

Sharing Information with our Customers and Community

Information Sharing and Transparency: we have actively participated in events and created multiple forums for dialogue with our customers, which has deepened our understanding of evolving needs, and enabled us to share crucial insights and lessons learned. We have formalised a strategic programme to collect feedback from customers throughout the customer's lifecycle, enabling a continuous loop of feedback to ensure ongoing alignment with customer needs.

US Federal Government's Role in Filling the Cybersecurity Talent Gap

Wed, 05 Feb 2025 14:30:01 Z

Currently, there are 500,000 vacant cybersecurity positions in the United States – affecting businesses and government agencies alike. And with the frequency, sophistication and intensity of cyberattacks increasing, including those directed at federal agencies and critical infrastructure, the need for government and industry to work together to train, retain and develop workers with the required technical expertise and skills has never been greater. According to Congressional sources, cyber attacks on critical infrastructure rose by 30 percent globally in 2023, creating a growing gap in the cyber workforce that leaves organisations vulnerable to cybersecurity threats due to staffing shortages.

As the new Congress and administration are beginning to govern in Washington DC, it is imperative that cybersecurity and the development of a capable cyber workforce to combat highly resourced nation state threat actors be prioritised as a bipartisan issue. The US government has the opportunity to play a pivotal role in formulating policies and programmes that offer necessary technical training to cultivate a domestic cybersecurity workforce. Additionally, these efforts will assist businesses in defending against the increasing frequency of cyberattacks.

At Ivanti, we support the policy proposals put forward in the Cyber PIVOTT Act, introduced by House Homeland Security Committee Chairman Mark Green. This legislation aims to enhance the accessibility of cyber training and education by establishing a new full-scholarship programme for two-year degrees, including those offered at community colleges and technical schools, in exchange for required government service. Ivanti endorses this legislation and looks forward to supporting its enactment and the role that it will play in strengthening the US cybersecurity industry as a whole. We recognise the need for legislation to address cybersecurity and workforce needs, as well as to create incentives for young professionals to pursue careers in cybersecurity. This initiative takes direct aim at the persistent industry shortage of a skilled cybersecurity workforce.

Chairman Green’s Cyber PIVOTT Act is an important step in meeting this critical need for the cybersecurity industry. Congress should demonstrate its commitment to the cybersecurity of the nation by enacting this legislation immediately.

Qualys Integrates Ivanti Patch Management Into Qualys VMDR Platform

Thu, 30 Jul 2020 12:07:27 Z

Our latest announcement comes in the form of another exciting partnership, this time with Qualys! A leading provider of disruptive cloud-based IT, security, and compliance solutions, Qualys has integrated Ivanti Patch Management technology into their Qualys VMDR (Vulnerability Management Detection Response) platform.

Qualys President and Chief Product Officer, Sumedh Thakarsaid, said the following:

"The seamless integration of Ivanti and Qualys technologies in VMDR takes endpoint security to the next level. By extending Ivanti’s leading patch management technology from Windows to Mac, Qualys VMDR now orchestrates the entire process of discovery, prioritization and patching of critical vulnerabilities in real time across hybrid IT environments including macOS devices. Furthermore, it allows us to bridge IT and SecOps workflows to more efficiently secure and manage today’s explosion of remote workers."

The Ivanti and Qualys partnership provides for tight integration of Ivanti Patch Management into Qualys VMDR to automate and simplify the patch remediation process. As a result, customers will be able to quickly detect vulnerabilities, from endpoint to datacenter, and automatically deploy expertly pre-tested Mac patches across dozens of third-party applications. Current Microsoft patch coverage includes both security and non-security content for all supported products, operating systems, and applications, including Microsoft Office. The Ivanti patch catalog is one of the industry’s most comprehensive catalogs currently securing over 180 million endpoints globally.

The next phase of the integration will allow Qualys customers to patch MacOS systems, as well as over 70 third-party Mac applications, directly through Qualys VMDR.

Nayaki Nayyar, EVP and Chief Product Officer, Ivanti, had this to say about the expanded partnership:

“Ivanti’s expanded partnership with Qualys further underscores our mission to help deliver end-to-end security solutions. Our recently announced Ivanti Neurons platform powers security teams with advanced automation capabilities to discover, prioritize, remediate vulnerabilities and self-heal endpoints and edge devices.”

As mentioned in a recent press release, Ivanti Neurons transforms the way IT gets work done. Powered with hyper-automation capabilities, it delivers:

Learn more in the interview below:

Intel vPro® Platform-Based Devices with Intel® Endpoint Management Assistant Now Integrates with Ivanti Neurons Platform in Strategic Partnership

Thu, 23 Jul 2020 12:21:43 Z

We at Ivanti are thrilled to announce our new strategic partnership with Intel. Offering Device-as-a-Service with self-healing capabilities for the next generation workforce, Intel® Endpoint Management Assistant (Intel® EMA) now integrates with the Ivanti Neurons hyper-automation platform. This partnership enables IT organizations to self-heal and self-secure with Intel vPro® platform-based devices—both inside and outside of the corporate firewall.

Stephanie Hallford, Intel Vice President of the Client Computing Group and general manager of Business Client Platforms, had this to say about the partnership:

“By partnering with Ivanti, Intel continues to expand our industry-leading technologies that support our joint customers to manage a remote workforce and edge devices. Using the Intel vPro^® platform will provide in band and out of band endpoint management via the cloud. The Ivanti DaaS solution, along with the built for business Intel vPro platform is perfect for driving customer value for the next generation workforce. Together we are providing unparalleled technologies, performance and enhanced security for DaaS.”

As mentioned in a recent press release, Ivanti Neurons transforms the way IT gets work done. Powered with hyper-automation capabilities, it delivers:

Ivanti Neurons empowers organizations to self-heal, self-secure and self-service from the cloud to the edge with efficiency, accuracy, speed and out-of-the-box automation content for unprecedented IT productivity.

With the integration of Intel vPro platforms with Intel Endpoint Management Assistant, Ivanti Neurons provides enhanced remote management for on-premise and cloud-based endpoints. Ivanti Neurons can take remote actions on Intel vPro platform-based devices such as powering-on a device, restarting a device, setting wakeup times, and controlling a system even during OS failure, and repairing devices at scale.

Nayaki Nayyar, EVP and Chief Product Officer, Ivanti, said the following:

“Together, Ivanti and Intel are delivering unparalleled endpoint management for devices using the Intel vPro® platform for on-premises and cloud-based endpoints remote management—integrated with hyper-automation bots on Ivanti Neurons platform. As remote becomes the next normal, auto-healing, securing and servicing the endpoints and edge devices becomes a key priority for organizations. With Ivanti Neurons, organizations supporting Intel vPro platform-powered devices can gain a 360-degree view of users, devices, and applications and auto-remediate performance, security, configuration issues.”

Intel technologies may require enabled hardware, software or service activation.

No product or component can be absolutely secure.

Your costs and results may vary.

Intel, the Intel logo and other Intel marks are trademarks of Intel Corporation or its subsidiaries. Other names and brands may be claimed as the property of others.

Introducing the Ivanti Neurons Platform to Self‑Heal, Self‑Secure, and Self‑Service

Tue, 21 Jul 2020 11:42:34 Z

Today is the day! We've just published this press release announcing our brand new Ivanti Neurons platform!

What it is: Ivanti Neurons is a new hyper-automation platform that empowers organizations to proactively, predictably and autonomously self-heal and self-secure devices, and self-service end users. Ivanti Neurons augments IT teams with automation bots that detect and resolve issues and security vulnerabilities while improving the accuracy, speed and costs of services IT delivers. Early adopters of the solution have reduced unplanned outages up to 63%, reduced time to deploy security updates by 88%, and resolved up to 80% of endpoint issues before users reported them.*

With this release, we are delivering on our vision to address the rapid growth and complexity of devices, data, multi-generational remote workforce, and increasing cyber-security threats with hyper-automation. By helping organizations mature from basic automation to a confluence of hyper-automation powered by deep learning capabilities, we are delivering a self-healing autonomous edge with contextual, anticipatory and personalized experiences for remote workers.

“As remote becomes the next normal, Ivanti Neurons enables organizations to heal and secure devices and deliver a seamless ‘work from anywhere’ employee experience. Always on and always working, Ivanti Neurons enables IT’s desire to ‘shift-left’ with automation bots that autonomously discover, secure and service endpoints at the edge.”

— Nayaki Nayyar, Ivanti's Executive Vice President and Chief Product Officer

The new Ivanti Neurons hyper-automation platform offers multiple capabilities for enterprises:

Ivanti Neurons for Edge Intelligence
- Gives IT the ability to query all edge devices using natural language (NLP) and get real-time intelligence across the enterprise in seconds. It provides quick operational awareness, real-time inventory, and security configurations across the edge leveraging sensor-based architecture.
Ivanti Neurons for Healing
- Offers an army of automation bots to proactively detect, diagnose, and auto-remediate configuration drift issues, performance issues, compliance issues, and security issues for endpoints. Automation of routine tasks paves the way to creating a truly self-healing environment, reducing time, costs, and improving employee experience.
Ivanti Neurons for Discovery
- Delivers accurate and actionable asset information in minutes. This provides visibility in real-time using active and passive scanning and third-party connectors. These provide normalized hardware and software inventory data, software usage information and actionable insights to efficiently feed configuration management and asset management databases.
Ivanti Neurons Workspace
- Provides a 360-degree view of devices, users, applications, and services, with real-time data. This allows first-line analysts to resolve issues previously escalated to specialists. User and device views cut complexity, long wait times and high escalation costs, resulting in faster end user resolution and greater productivity.

For more information, visit the Ivanti Neurons page on our website.

Find us on social to stay on top of the conversation: LinkedIn, Facebook, Twitter, and Instagram.

*Customer results are specific to their total environment and experience, of which Ivanti is a part. Individual results may vary based on each customer’s unique environment.

Service Management in This Time of Widescale Remote Work

Tue, 17 Mar 2020 22:21:49 Z

With the current focus on social distancing and other health precautions, service management leaders are probably already thinking about short-term implications of these rapidly incoming changes. The large-scale increased use of remote work is one implication. In the UK, this is currently a recommendation but could soon be a mandatory requirement for all employees who are able to, and many IT organisations may not be ready.

Read Ian Aitchison's top recommendations for service management leaders, to keep employees productive and motivated during these uncertain times.

Ivanti Events and COVID-19 Coronavirus FAQs

Tue, 17 Mar 2020 16:48:02 Z

With the UK moving into the “delay” phase of the Coronavirus pandemic, the safety and well-being of our employees, customers and partners continues to be a top priority for Ivanti worldwide. We are actively monitoring the COVID-19 Coronavirus situation closely and will react appropriately to the changing landscape moving forward. At this time, Ivanti is following the World Health Organization’s and NHS recommendations.

We have taken the decision to cancel Ivanti Interchange Las Vegas and are postponing the Interchange Unplugged events in the United Kingdom and Ireland.

Q: What is the current situation with COVID-19 Coronavirus?

A: The situation with the current outbreak is being updated on a daily basis. We recommend visiting the World Health Organization’s update page for the most up-to-date information.

Q: Where can I find out more about the facts and spread of COVID-19 Coronavirus?

A: We recommend visiting the World Health Organization’s update page for regular updates, news, travel advice, and information on how to protect yourself.

Q: Are any Ivanti events cancelled due to Covid-19 Coronavirus?

A: There have been a few Ivanti events that have been postponed, including Unplugged London and Manchester. We plan to run these events in September 2020 and registration will open soon. Interchange Las Vegas has been cancelled. You can find more information on this cancellation here. If there are further changes to our events, we’ll be sure to update this post and contact event registrants. In addition, we are seeing some of the third party events and tradeshows we usually attend, being cancelled or postponed.

Q: What is Ivanti doing to prevent the spread of this and other flu viruses?

A: Ivanti is following the guidelines recommended by the World Health Organization, NHS and the UK and Irish governments. We are monitoring these guidelines in terms of keeping employees safe and, in addition, we are actively working with all venues hosting Ivanti events to ensure extra measures are being taken to clean and disinfect common surfaces and offer hand sanitising stations in high-traffic areas.

The travel and hospitality industries are keenly aware of the health and safety concerns and are making every effort to do their part in providing clean, hygienic meeting environments, wherever possible.

Q: What can I do to avoid contracting the virus?

A: The World Health Organization recommends basic hygiene practices such as regular hand washing and covering mouth and nose when coughing and sneezing. The UK government provide further advice:

Thoroughly cooking meat and eggs
Avoiding close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing
Throw tissues into closed bin immediately after use or sneeze/cough into your elbow
If you have fever, cough, and difficulty breathing, seek medical care early. Anyone with these symptoms should self-isolate.
When hands are not visibility dirty, frequently wash using soap and water, or if this is not available, regularly use hand sanitiser.

Ivanti Customer Helps Save Lives at Nottingham University Hospitals

Mon, 04 Nov 2019 17:49:49 Z

Our customers' success is a top priority here at Ivanti. We strive to make sure everyone gets the best we can offer, from both a product and a customer service standpoint.

The following story hits close to home since it is relayed by one of our team members, Jo-Anne Snowden, Sr. Director for Customer Experience in EMEA.

Learn how Ivanti products personally impacted her and her family in the video and accompanying transcript below.

I'm Jo-Anne Snowden. I'm Senior Director for Customer Experience in EMEA. I recently had a perspective-changing experience that relates to the jobs that we do.

I got a phone call very early one Friday morning and it was my mom on the phone telling me that my dad had had three heart attacks and was in emergency surgery in our local hospital.

That local hospital is one of our customers.

My dad had arrived at the hospital at 4 a.m. Between 4 a.m. and 7:30 a.m., they had managed to triage him, diagnose him, move him to a different hospital, perform emergency surgery, stabilize him, and then get him into a ward.

When I walked into the ward, what I saw in front of me was a lot to take in. Obviously my dad was really ill. I had never seen a team perform with such operational excellence in less than ideal conditions with admirable humility. Starting with the cardiothoracic surgeon (who has got an immense amount of letters after his name), who said, "Just call me Mo."

I spent most of the next three days in the hospital and it really dawned on me that this customer's success is not just an OKR for us. They truly are saving people's lives. I was watching the team use various pieces of IT equipment around the hospital, and realizing just how incredibly crucial it is that we make our customers successful.

Nottingham University Hospitals are an Ivanti Service Desk customer, and they're now migrating to Ivanti Service Management.

And I have no doubt that that team are going to do everything that they can to make that customer successful so that lots more people can tell a story where their dad walked out and is going to live a much longer life than they would have if they didn't go in.

Without Automation, Your Digital Transformation Will Fail

Wed, 26 Jun 2019 02:10:05 Z

As we at Ivanti engage with more and more customers—explaining and educating them about our Unified IT story and journey—there is a common theme that appears.

This theme is around automation.

Automation is the fabric of digital transformation, or Unified IT. Without automation, your transformation will fail. This much has become apparent to me over the last 12 months since Ivanti acquired RES for their automation technology.

What Is Digital Transformation?

Digital transformation is a process that involves using technology to create or modify existing business processes, culture and customer experiences within a business to meet the demands of an industry.

Digital transformation today for customers is about delivering a service with an exceptional user-driven digital experience, including being self-service driven, available 24/7, and instantly gratifying. When you tick these boxes, then typically users and customers will be drawn to your service.

Great examples today are the Ubers, AirBnbs, and Purplebricks, where they have taken technology to a new level of integration into their business, and where the model is based around the technology.

For businesses it really about delivering an efficient, AUTOMATED service, which delivers an experience the same (if not better) to their customers. It’s also about being able to track analytics within that service to give customers indicators of success, failure, as well as the ability to forecast.

Today you will see banks and governments also start embracing and driving digital transformation of some form. From doing your car tax online to managing your bank accounts and cards online, every business isn’t in the race unless they have an app to support selling and providing services to consumers.

Why Automation Is Important

Within the middle of this embrace digital technologies is the need for automation. It provides, as I said earlier, the “fabric” of transformation. It allows all those business systems which have amassed over a period of time to begin to communicate with each other and have workflows and processes drive their interaction with each other. Without the fabric of automation, making these systems talk to each other in different languages and API’s is painful.

One of the benefits of automation within a digital transformation scenario allows all the different API’s and languages to come together, pass parameters via different systems, and seamlessly provide an outcome. Overcoming operational bottlenecks with automation is key to moving into a phase of digital transformation within your business.

Digital transformation is now upon us in various guises, from full implementation of driving a business and its interaction with customers like Uber, to the initial steps of adding the ability to onboard and offboard employees in and out of your business.

Ivanti is not the only vendor to recognise this. Citrix only recently acquired an automation company as well, Sapho. VMWare also offers automation as part of their product offerings. Watch this space as other major vendors begin to realise that for them to be more relevant to customers, automation becomes critical.

Ivanti recognised this with its acquisition of RES over 12 months ago. Now, automation is the key component of our Unified IT journey. It not only allows us to provide tools that can support IT and business end to end, but it also allows our products to integrate with our competitors to ensure that we are part of your journey towards effective digital transformation.

Make digital age transformation your next step and request a quote from Ivanti today.

Join Us at Infosecurity Europe for a Free 60-Day Ivanti Security Controls License

Wed, 29 May 2019 20:08:55 Z

Microsoft announced a vulnerability in legacy operating systems that has high potential of being exploited. The vulnerability is in the Remote Desktop Services (formerly known as Terminal Services) and could be exploited remotely with no authentication required. This affects Windows 7, Server 2008, and 2008 R2.

The vulnerability is severe enough that Microsoft took a pretty unusual step in releasing updates for Windows XP and Server 2003 in addition to currently supported versions of Windows that are affected.

We want to give you the opportunity to come and meet the Ivanti team at this year’s Infosecurity Europe show 4 – 6th June, Olympia, London. Our experts on STAND C80 will be ready and able to help you with a 60-day license for our Ivanti Security Controls, which includes our patch management solution, privilege management and whitelisting in one place.
With this license you will be able to quickly update up to 50 systems including Windows XP and Server 2003.

Avoid the queues and book a dedicated product demonstration and discover Ivanti suite of security products and solutions:

Patch Management
Application Control
Privilege and Identity Management
Device Control

Unfamiliar with Infosecurity Europe?

Europe’s Leading Event for Information and Cyber Security

Bringing business, tech and cyber communities together to discuss and discover how best to protect companies and individuals.
Join in to find ‘everyone and everything you need to know about information and cyber security’.

Infosecurity Europe – Helpful Hints and Tips

Wed, 29 May 2019 19:50:32 Z

Attending a huge trade show like Infosecurity takes planning and effort, almost regimental to a certain degree. So here at Ivanti we have decided to make your visit a pleasurable and enjoyable experience. Follow our hints and tips to gain the most out of your visit to Infosecurity Europe.

Plan your travel – Infosecurity Europe is being held at Olympia, London, so make sure you plan your travel accordingly.
Eat a big breakfast – It’s always a good idea, whether you are attending a trade show or not, but more so if you are. You need to keep that stamina high; it’s going to be a long couple of days!
Choose your footwear wisely – This one really doesn’t need any explanation.
Set a goal and strategy – Before you attend any event, know why you’re doing it. You probably had to answer this question before you decided to register, yes? What problems are you hoping to solve for your business? Take advantage of the floor plan, figure out who you would like to visit beforehand. Infosecurity Europe is a huge show.
Stay hydrated – Attending large trade shows is a thirsty game! Lots of talking and lots of fantastic conversations, so drink lots of fluids.
Balance your time – If there is a particular speaker that you really want to hear, make sure that you schedule them in. Next would be the vendors. Take note of their stand numbers and don’t forget, if you don’t manage visit them all in one day there is always another two days!
Set up meetings – Most vendors will be able to schedule you in for a 1-1 demo, so look out for these, and see ours below.
Giveaways – Surely this is the best bit of the trade show. All those free giveaways, oh and let’s not forget the competitions you can enter. You just never know! Come and visit us for some complimentary strawberries and cream.
Take notes – With so much going on, taking notes seems so obvious, but it is sometimes near impossible. If you find yourself in that position, make sure you pick up some collateral, since this is a great way to jog your memory when you recap everything you have seen.
Enjoy yourself! – Personally, I think this is the most important one to remember. You are going to have a very long few days of days, so make the most of it and just enjoy it.

Hopefully reading these tips and hints will make your visit a good one! Ivanti will be on stand number C80.

Oh, final point: Don’t forget that we are also giving you a FREE 60-day Ivanti Security Controls license on the back of the recent announced Microsoft vulnerability in legacy operating systems that has high after a demo at the booth.

See you soon!

The Ivanti Team

Survey Results: IT Professionals Have Too Many Data Sources to Count

Tue, 30 Apr 2019 13:26:56 Z

Results capture the challenges faced by IT professionals when it comes to siloes, data and implementation.

When dealing with siloes in IT and departments, three key priorities suffer the most. According to a new survey from Ivanti, these three priorities include automation (46%), user productivity and troubleshooting (42%), and customer experience (41%).

After surveying more than 400 IT professionals, we found that IT teams need more insight into what is going on in their departments, as well as better resources to act on the data they have.

This blog details the survey’s key findings.

It’s all about priority

The survey found that application deployment takes IT organizations the most time to perform, followed by backup and data protection.

While the priorities of automation, user productivity and troubleshooting, and improving customer experience suffer the most due to siloes in IT, there is one priority that is doing alright. The survey found that onboarding/offboarding suffers the least (20%) due to siloes. So IT and HR departments, there’s always room to improve, but thanks for leading the pack and working together!

When looking for real-time insight, security is still king. About 70% of IT professionals said they wanted to know most about security status over other priorities. Respondents were least interested in real-time insights around warranty data.

What to do with data?

Everything is about data these days, but the problem arises with what to do with that data.

An alarming 15% of IT professionals said they have too many data sources to count!
- While 37% of professionals said they have about 11-25 different sources for data.

While IT professionals clearly have a lot of data to reference, the problem is the extra work that is put into the data before it’s actually actionable.

About 1/4 of IT professionals said they have to work with their data for DAYS before it’s actionable. (Might as well go on that in-law vacation while you’re at it; it’ll probably be just as painful. ;))
Only 10% of respondents said the data they received is actionable within minutes.

Finally, professionals have received their data but then again, the question arises: “Do IT professionals have the resources to act on their data?”

About 1/3 of respondents said they had the resources to act on their data, but 52% said they only sometimes have the resources.

Overall, this study shows that IT professionals are still in need of a more unified approach when working with their departments. Security is still a major priority with IT organizations and professionals are in need of better ways to work with their data.

Ivanti's Student Placement in Daresbury Wins Award

Mon, 08 Apr 2019 20:26:01 Z

For the last nine months, one of our student placements, Joshua Fowell, has been working with us in team Jaguar.

Joshua has directly worked on multiple projects from RHEL gatherer for Linux patching right through to Patch Intelligence for Ivanti Cloud.

I have had the privilege of being Joshua’s mentor throughout his time here at Ivanti, and I have genuinely enjoyed every day I have spent working with him.

Last night, Joshua and I attended the Student Placement Awards held at Edge Hill University where Joshua was shortlisted for the award of Sandwich Placement Award for which he was the winner.

Joshua is a very technically capable individual and proves this on a daily basis, but more importantly, I’d like to highlight that he is a fantastic person.

I’m a firm believer that anyone given the right attitude and surroundings can achieve great things; Joshua continues to prove this.

So congratulations to Joshua and thank you for the experience! I have no-doubt that a bright future in software development is on the horizon for you.

Brexit – Where Does IT Sit?

Fri, 18 Jan 2019 17:41:54 Z

Over the past year or so, the debacle which is Brexit is looming. March 2019, in theory, is when D-Day arrives and all hell will break loose according to people who want to remain, or even according to those who want to leave the EU.

Amongst all this panicked noise and commotion, businesses are preparing for the unexpected. Will there be a deal? Won’t there be a deal? Will the UK actually leave? Right now we all have more chance of picking the right lottery numbers.

The question remains though, if or when we enter the new world of post-Brexit and the UK has exited the EU:

What do IT departments across the UK and the EU need to now have in place?

Undoubtedly there will be new regulations and laws about workers and their movements to and from the EU, about your data moving to and from the EU, and even security based on this as well.

This in some ways leaves IT in limbo. Today we have GDPR in place—or a specific UK version of it—but will that be enough? Will it have to be modified once again?

Outside of GDPR, business' HR departments will now have to deal with potentially a whole new raft of employment law changes. As a result, they will need to potentially modify existing tooling and workflows, or adopt new tools and workflows to help ease and automate people joining, moving within, or leaving the company.

Companies' virtual borders will also come into question:

How do we now control and track employee movement, ensuring they have the correct security profile assigned?

We are already seeing companies like Jaguar Land Rover who have bitten the bullet and implemented a post-Brexit type plan even before the event itself has happened! That in and of itself should signal to most people how much of an impact this will have on companies and their operations which extend outside of the UK.

Either way, IT will be in the eye of the storm when Cyclone Brexit finally lands. IT departments will need to be ready with the right tools to respond to change in business regulations and operations to make sure that they conform.

I'm sure there will be a grace period between if or when Brexit happens, and when new laws of engagement become enforced, a grace period would be the most sensible thing as it would allow businesses time to adjust or restructure if they have to.

This is the time IT needs to start doing their homework on what they have and does what they have give them the flexibility to be agile.

Vendors need to be offering tooling around service management, automation, and security (both endpoint and data) to at least be in the running to help those customers.

Those vendors, like Ivanti, that offer these types of tools in an integrated way, leveraging the power of automation and user context to help IT be agile to the business and the user needs post-brexit will undoubtedly be in the pole position when customers are looking to support life after Cyclone Brexit.

Ivanti Employee Becomes STEM Ambassador

Fri, 08 Jun 2018 19:51:31 Z

Since it’s volunteer week, I thought I’d share that I very recently became a STEM ambassador. It had been one of those things I’d always wanted to do but had never quite gotten around to. Ivanti promotes STEM volunteering, giving employees two days a year. This was the nudge—ok, shove—I finally needed to sign up.

STEM Ambassador Induction

The STEM ambassador induction was hugely enjoyable. Firstly it was held at MOSI the Manchester Science Museum, home of the first computer to store and run a program called "Baby". Secondly the Tim Peake exhibition was also on, and his space suit is tiny. Thirdly there were a wide variety of passionate people from different STEM professions; environmental flood engineers, robot builders, AI specialists, and fertility researchers to name but a few.

We spent the day learning about STEM's schemes, activities, and the value of the organization both to the individuals involved and to the economy. As part of the induction we discussed and workshopped ideas around educating and inspiring five to 19-year-olds.

How STEM Ambassadors Make a Difference

What struck me after the induction is how much a of a difference STEM ambassadors make as volunteers, and just how many ways there are to get involved. Those ways include (but aren't limited to) mentoring a young person, being a role model, igniting a passion through fun, or simply making children aware of the jobs that exist in STEM professions.

Last month I did my first STEM activity, holding practice interviews and giving feedback at a local high school. The pupils aged 14 to 15 had to fill in an application and interview for a role as a software developer. I hope they got as much from the experience as I did. It was really rewarding talking with them.

A few of the children got very animated when I spoke to them about the software that they love to use on a daily basis. Fortnite and Fifa 18 were rich topics! They understood that software is all around them and will become an even greater part of their future lives and hopefully careers. All of the pupils I spoke to were boys, so we need to do more work there, but I believe STEM is a mechanism to accelerate diversity in our workplaces.

To stay registered as a STEM ambassador, you must do least one activity a year. You can organize your own activities or you can volunteer for one of the activities that schools and groups register with STEM.

I’m already looking forward to my next activity… speed career networking?