See report on maximising efficiency through service automation.
Better client serviceSee how Priory Group did it
Save precious seconds
Fix incidents faster to increase productivity
Ivanti Service Manager enables you to easily capture, identify, and respond to issues and service requests across the organisation with effective break/fix management—including incident and task management and problem resolution. Improve your incident response plan by automating incident processes and communications to quickly understand and restore service operations and resolve IT issues. Analyse incidents from top to bottom to understand service desk performance.
Moving to Ivanti in the cloud has saved us a tremendous amount of time.
Jeanna ReedyManager of Information Technology, User Support