Ask a user what their number one gripe is when IT are looking at an issue, “they take over my machine and I can’t do anything!”.
When a support call comes in the first thing IT admins often want to do is connect to the user’s machine to investigate the issue, and when it's remote that can be a challenge. For the majority of admins the best option is to establish a remote control session and totally stop the user working.
By joining us on this webinar you will learn how to:
- Quickly and simply answer that age-old question – “Why is my PC running slow?”
- Proactively receive alerts and respond to slow logins – “It just took me 5 minutes to login!!”
- Automate some pesky IT jobs without interrupting users with Ivanti Cloud Assistants – “It just fixed itself!“
We'll also share how you can have these solutions installed as a Proof of Concept in your environment FOR FREE