Service-desk tickets. Lost laptops. End-user complaints. Too often IT teams get stuck being reactive rather than proactive. But what if you could do more than simply react?
In this webinar you’ll gain the insights you need to solve business problems proactively with IT Service (ITSM) and IT Asset Management (ITAM) working together.
Our panel of speakers discussed real-world use cases where combining ITSM and ITAM processes, data and insights can be part of an overall plan to maximize operational efficiencies and improve service delivery, while also optimizing compliance and cost.
Watch this webinar to learn how you can:
- Empower your users with self-service
- Benefit from faster and better incident resolution
- Get a proactive handle on your problem assets
- Explore effective change management
- Gain complete asset lifecycle visibility