89% of respondents say that an IT Infrastructure Library is relevant to their organisation today

IT teams tend to be overworked and undervalued—but in reality, they are an integral part of achieving an organisation’s goals. Automation appears to be the next step forward to save IT staff hours and boost productivity. With organisations increasing their levels of IT service automation, are decision-makers seeing the benefits? Pulse and Ivanti surveyed 250 IT and security decision-makers to understand how IT is evolving and what challenges the IT department faces.

Read the results of our survey "State of IT in 2021".

Download the Survey