Blog

IT Service Management (ITSM)

Crossing the Finish Line: What I Learned at SITS 2019

Last week I attended my first ever SITS conference. For those who don’t know, SITS is the Service Desk and IT Support Show hosted at ExCel London. It is a two-day event focused on IT Service Management and IT Asset Management. To be honest, I was a little nervous going in, since IT conferences can …

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Optimize Cost Through End to End IT Asset Management

Asset management has been a topic of discussion for most organizations in the recent past for valid reasons. Purchase and maintenance of assets has been a concern for most of the growing organizations and involves continuous investment. IT Asset Management (ITAM) is been considered as a separate seg…

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Can You See the Future? IT Predictions for 2019 and Beyond

AI, security breaches, voice automation, a rise in flip phone sales... these are just a few of the IT predictions people are making for 2019 and beyond. Here are some of the IT predictions we've received: AI and voice automation are going to be the trend. AI will continue to become more a…

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