*This post originally appeared on the Wavelink blog prior to the rebrand in January 2017, when Wavelink, LANDESK, Shavlik, AppSense, and HEAT Software merged under the new name Ivanti.
It’s just about here! For supply chain-oriented businesses, the new year really kicks off with the National Retail Federation’s annual convention and expo in New York City. With the peak retail season just wrapped up (and most of the returns handled), NRF is a great opportunity to check out what’s new and exciting, while exploring solutions that will make next December even more successful. As we get ready to exhibit, I’m also looking forward to having an opportunity to walk the floor to check out these evolving solutions:
Payment: Like many, I’ve been watching this one for the last while as EMV has been rolled out here in the US. Though still not rolled out everywhere, I’m curious to see the latest systems, and also see how providers are continuously optimizing security. Self-checkout is always interesting too, so it will be interesting to see some of the solutions that speed shoppers through the process.
Customer Experience: Here, I’m interested in the customer sat that comes with various purchasing experiences. Even as Buy Online Pickup In Store (BOPIS) has been around for a good ten years, I’m still finding issues with this experience at some retailers – as recently as this holiday season (more on that in a future blog post). Solutions that make this experience more perfected, seamless, and ultimately more satisfying as a consumer, are on my list.
Mobility (of course): What credibility would I have if I didn’t suggest I’m interested in what new devices are announced at this show? Our device manufacturer partners always have great new mobile technology to show at NRF, and it is exciting for us, because we have the productivity-powering software that runs on these devices and operating systems.
With over 500 exhibitors, there will undoubtedly be much to see. Stop by and see us. Wavelink is exhibiting in booth #1322. We love to hear what retail and supply chain challenges you’re looking to solve, and you’ll find our whole team is excited to chat mobile productivity, and more! You can also follow Wavelink (@Wavelink) and me (@rob_destefano) on Twitter, where we will be live tweeting from the show floor. See you on Sunday in New York City!