As the great Al Jolson famously intoned back in 1921, “Though April showers may come your way / They bring the flowers that bloom in May.” And especially if you’ve experienced any of the climatic extremes that have visited various localities worldwide through the beginning months of 2017, you may be looking forward eagerly to warmer, gentler, drier times. Times such as those promised by, to quote an even older song, “the merry merry month of May.”
May this year, however, promises more than flowers and temperate weather. It’s also a great time to join with some of the 150,000 members of HDI and Ivanti, the company forged earlier this year from the combination of AppSense, HEAT Software, LANDESK, Shavlik, and Wavelink. Here are some of the opportunities you’ll have in May to learn more about how Ivanti is helping HDI members to modernize and improve help desks, service desks, and service delivery at organizations of all types.
At HDI in DC: Kevin J. Smith
At the HDI 2017 Conference & Expo in Washington, DC, May 9-12, you’ll have multiple opportunities to hear from Kevin J. Smith, Senior Vice President, Strategic Initiatives at Ivanti. Kevin is responsible for product strategy, client success, and IT thought leadership for the global Ivanti business and the unique and growing Ivanti customer base. Kevin is also the author of the new book, “The Practical Guide to World-Class IT Service Management.” He has more than 25 years of technical, management, and executive leadership experience in technology and software businesses. He is also a former Flight Design Manager with NASA at the Johnson Space Center in Houston, Texas.
At the HDI Conference, Kevin will present a Breakfast Briefing on “A New Model for World-Class IT Service Management.” He will also be featured in a Solutions Spotlight on “A Glimpse at the Future of IT.” You can find more details about Kevin’s sessions online here.
At HDI Charlotte: Matt Hooper
On May 18 from 11:30 a.m. until 1:30 p.m., the next HDI Charlotte Chapter Meeting will feature author, podcaster, blogger, Twitter addict, “digital transformentalist,” and Ivanti IT Service Management (ITSM) Evangelist Matt Hooper. His more-than-20-year career has taken him from help desk analyst to CIO. Matt brings practical real-world insights for growing and sustaining business outcomes through organizational agility and customer centricity.
An active member of the ITSM, DevOps, and Agile communities, Matt will speak to the HDI Charlotte chapter on how and why to “Cut the ITIL Anchor.” In this dynamic session, Matt will explain how Lean ITSM and DevOps can accelerate business velocity. He plans to discuss how DevOps, continual deployment, and other agile methods can improve governance, and how to transform ITSM efforts from control systems into “velocity engines.” Matt will also reveal how to Identify the four challenges to enterprise agility, and how ITSM can morph to meet those challenges most effectively. More information is available online here.
May and Beyond: Ivanti Interchange 2017
In case you can’t make it to the HDI Charlotte chapter meeting and/or the HDI Conference in DC, and/or you want more, Ivanti Interchange 2017 takes place May 8-11 in Las Vegas. Three days of product roadmaps, company strategy, technical training, and updates on the latest trends in IT. Sessions and hands-on labs on everything from Unified Endpoint Management to Strategic IT. Deep dives into Ivanti solutions at optional, pre-conference Boot Camps. Plus great opportunities to interact directly with Ivanti experts, partners, executives, and customers.
If you can’t make it to Vegas, don’t despair. Ivanti Interchange 2017 is the first stop on the inaugural Interchange World Tour. And of course, you can always explore Ivanti’s solutions for service management and delivery, asset management, fighting ransomware and malware, and other critical IT tasks online. Or contact Ivanti to learn more.
HDI has provided a community of connection, support, and advancement for technical support professionals since 1989. LANDESK and HEAT Software, the companies that combined to form Ivanti earlier this year, have offered user-centered IT solutions designed to increase user productivity while reducing IT security risk for nearly 30 years. However you choose to engage with either or both, it will be worth your while—in May, or anytime.