The ICYMI Weekly Round-Up: February 6–12, 2018

Last week, Punxsutawney Phil emerged from his winter home to bless us mere mortals with his seasonal predication. He came out, saw all of the shadow IT plaguing companies, and got the heck outta there.

To survive the next six weeks of winter, we put together a little digest of everything going on in Ivanti-world. We call this our ICYMI (in case you missed it) Weekly Round-Up.

Ivanti News

ITSM author and expert, Kevin J. Smith, joined the ranks of famed Ivanti blog post contributors (trust me, it’s an honor) by writing his first Ivanti blog post. In the post, he discusses the timeless mission of IT, but the increasingly complex demands of the user that pushes IT into new realms. Here are some great quotes from the blog post.

  • “Reacting to and fixing incidents and problems even within the framework of ITIL is not enough. IT is now called to a higher standard.”
  • “The IT Help Desk and extended ITSM team can provide a broader range of oversight and faster, ideally truly proactive responses and targeted actions to aggressively address new threats and risks. This, in turn, can reduce the impact to the business or prevent any impact entirely.”
  • “Being good is not good enough. IT must be Good, Smart, Agile and Fast. And the pace of business will only grow faster.”

Blog Posts of the Week

Coming Up This Week

Yesterday was the second Tuesday of the month, so make sure to tune into Ivanti’s blog for breaking Patch Tuesday coverage. We also have a popular webinar where we breakdown the patches and give you a list of which ones to rollout. You can also join us in Orlando at the 22nd Annual International IT Service Management Conference and Exhibition, otherwise known as Pink Elephant.