In my first IT job, I worked as a Help Desk Analyst. I supported a software package that tracked individual documents when DOS was predominantly used as the operating system on most IBM-compatible computers. The software we used to support …Read more
Recently, I called a company because the heater in my house would continue to operate regardless of the temperature reading. They insisted on having their service technician come to my house to evaluate the problem and make a diagnosis. For …Read more
Several years ago, when we purchased our house, I envisioned doing several projects around the property, yet here I am almost five years later and everything is still as it was when we purchased. Projects require planning, which is where …Read more
I remember getting my report cards as a child. Report cards could be either good or bad, and sometimes they were just ugly. From an IT perspective, good reports, bad reports, and ugly reports are defined much differently.
At face …Read more
- The first is a base-level configuration that all staff in any department start with; desk, chair etc.
- The next is one of our customer support managers; notice
Several years ago, we purchased a home in the country. The biggest difference I noticed is how dark and quiet it is to live there. When alone in the house at night, I get spooked at the slightest sound, so …Read more