A popular topic of debate and projection, IT service management is the focus of a newly released research report from Enterprise Management Associates®. …Read more
Since the January 23rd merger of LANDESK and HEAT Software that formed Ivanti, my duties in Corporate Marketing have included editing a mountain of HEAT case studies that are being rebranded under the Ivanti name.…Read more
I was only the second sentence into Enterprise Management Associates’ Next-Generation IT Service Management research report when the hunger pangs struck.…Read more
Can the past help you to plot and navigate an effective course to the future of ITSM and IT at your enterprise?…Read more
ITSM is evolving. That evolution is driving growth, of ITSM teams, their responsibilities, and their influence across enterprises.
Respected analysts Enterprise Management Associates® (EMA™) recently published a report co-sponsored by Ivanti: “Next-Generation IT Service Management: Changing the Future of IT.” For that report, EMA surveyed more than 260 respondents in North America and Europe, all of whom are involved in ITSM activities directly, as managers or executives.…Read more
A new research report produced by respected analysts Enterprise Management Associates® (EMA™) and co-sponsored by Ivanti finds that ITSM is rapidly evolving beyond incidents, problems, changes, and user password reset requests.…Read more
Automation can make IT at your enterprise more secure, more efficient, and more valuable to your business. It can have personal benefits for you and your team as well.…Read more