Many years ago, I worked as an IT support analyst helping companies with a software product that managed their documents on the network.
When customers called for help, I used a software program to open an incident that described the …Read more
Within an IT organization, there are many different functions. I have attended meetings with a CIO and the different entities from the IT department. These meetings often become contentious as people fight for resources to support their objectives.
For example, …Read more
[tweetthis twitter_handles=”@patriciaadams @LANDESK” display_mode=”button_link”]Mistakes Not to Make When Implementing an ITAM/SAM Program[/tweetthis]
When it comes to IT and software asset management (ITAM/SAM), or any new IT project, it is critical to ensure that the program is successful the first time …Read more
In MEGABYTE Act Recommendations for CIOs (Part 1 of 2) of this blog series, we looked at the first three of six requirements that the MEGABYTE Act of 2016 recently put into place. We then gave our recommendations for how …Read more