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Posts by David Martinez

Ivanti Service Manager Now Integrates with 1,000+ Cloud Applications

Ivanti Service Manager now integrates with over 1,000 cloud applications, thanks to the Zapier network. For over twenty years, IT teams know how to use Service Manager to automate workflows that improve service delivery for IT and beyond. But now with Zapier, Ivanti has made it easy for you to conn…

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Service Desk Automation Part 3 of 4: Your Key to Unburying the Service Desk

No surprise: Most people prefer to solve problems themselves—just as they prefer an ATM to waiting in line for a cashier. So, here’s why automated service catalogs are key to unburying your service desk: Self-service catalogs are users’ first choice. Give employees what they’re looking for and the…

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