You’re a teacher and summer’s over. Your precious vacation days, free of students, lesson plans, and 12-hour work days, are now gone. And it’s not all bad—you’re once again molding the minds of the world’s youth, discovering innovative ways to …Read more
If your day-to-day work involves IT security and operations in the world of K-12 education, consider two insightful, well-written white papers.
The first paper, published by Ivanti, is titled Teachers in Charge, IT in Control: Strategies for Managing Classroom Technology.…Read more
Several years ago, I worked with a large organization that wanted to re-evaluate their cell phone policies. They wanted to see if they could re-allocate some of their cell phone budget to another project. To accomplish this, they created four …Read more
Meet Sally Bogg, winner of IT Service Desk’s Inspirational Leader of the Year award, which recognizes the positive and sustainable impact Sally has had on staff at Leeds Beckett University as well as on the service desk industry at …Read more
How critical is consistent, comprehensive, timely patch management to effective enterprise cybersecurity? Credit reporting giant Equifax suffered a breach that put personally identifiable information (PII) at risk for as many as 143 million people. Days after the breach was first …Read more
When IT gets the onboarding process right, a few great things happen. The most obvious is that employee productivity is maximized, and people feel empowered in their new organization by having all the technology resources they need to get started …Read more