*This post originally appeared on the AppSense blog prior to the rebrand in January 2017, when AppSense, LANDESK, Shavlik, Wavelink, and HEAT Software merged under the new name Ivanti.
Users are complex and unpredictable. When it comes to computing, they crave freedom, personalization, and convenience, but they also expect IT to deliver a responsive and well-managed desktop at all times.
Here are the top six reasons that it pays to get user experience right:
- Users want a seamless experience across devices
- It makes migration and upgrades easier for both IT and users
- IT control is more important than ever, but it can’t compromise user productivity
- Better-performing desktops positively impact your business
- Cost reductions are desirable, but can’t disrupt business
- Users need efficient data access and management
Download “Six reasons to get user experience right” for additional insight from the AppSense team.
Why User Environment Management Matters for IT
User environment management (UEM) improves users’ computing experience while also reducing IT management complexity and cost.
Users’ high expectations often creates friction with IT, who must meet them with limited resources. An end-to-end UEM solution reduces the level of friction by providing complete management of the user’s desktop experience – ensuring that the user experience remains productive, responsive, and secure.
Improving user experience can positively impact employee motivation and productivity – and ultimately business outcomes. It’s important to assess to the value of productivity improvements when calculating ROI of desktop technology investments.
With end-to-end UEM, IT can manage policy, privilege, performance, and user data, tailor environments for each user, and measure user experience through in-depth analytics. This delivers the fastest, easiest, and lowest-cost desktop possible, regardless of the mix of physical and virtual devices or combination of multiple devices, locations or delivery mechanisms.